Legal

Terms of Service

Last updated: November 2026

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of collectrasale.com (the “Site”), operated by CollectraSale (“CollectraSale,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on the Site. By placing an order, you represent that you meet this requirement.

3. Account Registration

Some features may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Products, Pricing & Availability

  • All product descriptions, images, and prices are subject to change without notice.
  • We make reasonable efforts to display accurate pricing and product availability, but occasional typographical or system errors may occur. If a pricing or listing error is discovered, we reserve the right to cancel or correct the order and will notify you promptly.
  • Product availability is not guaranteed until an order is confirmed and processed.

5. Orders & Payment

By placing an order, you authorize us (or our third-party payment processors) to charge your chosen payment method for the total order amount, including applicable sales taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraudulent activity or pricing errors.

6. Shipping & Delivery

Shipping timeframes are estimates, not guarantees. Please review our Shipping Policy for full details on handling times, transit speeds, freight LTL delivery, and tracking.

7. Returns, Refunds & Warranty

Returns, refunds, and warranty claims are governed by our Refund & Returns Policy and Warranty & Replacement pages, which are incorporated into these Terms by reference.

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, icons, and software — is the property of CollectraSale or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written permission.

9. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Site, other user accounts, or our underlying computer systems
  • Interfere with or disrupt the Site’s normal operation, security, or network infrastructure
  • Use automated means (such as bots, crawlers, or scrapers) to access or harvest data from the Site without our express written permission

10. Limitation of Liability

To the fullest extent permitted by applicable law, CollectraSale shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you actually paid for the product giving rise to the claim.

11. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except as explicitly stated in our Warranty & Replacement policy for physical products.

12. Governing Law

These Terms and any disputes arising from them are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict-of-law principles.

13. Changes to These Terms

We may update these Terms from time to time. Any revisions take effect immediately upon being posted on this page. Your continued use of the Site following the posting of changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact our support team:

CollectraSale

Address: 1655 S Western Ave, Chicago Illinois 60608, United States

Phone: +1 (581) 907-2894

Email: contact@collectrasale.com

Customer Support Hours: Monday – Friday: 8:00 AM – 6:00 PM CT  |  Saturday: 9:00 AM – 4:00 PM CT  |  Sunday: Closed