Billing Terms & Conditions

1. Overview

These Billing Terms & Conditions govern how CollectraSale charges you for orders placed on collectrasale.com. They apply alongside our Terms of Service.

2. Accepted Payment Methods

We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as secure digital payment methods displayed at checkout. All payments are processed securely through certified, encrypted third-party payment gateways; we do not store or retain your complete card information on our servers.

3. When You’re Charged

Your payment method is charged immediately at the time you place your order at checkout, not at the time of shipment. If an item becomes unavailable or cannot be fulfilled after your order is confirmed, we will notify you promptly and issue a full refund to your original payment method.

4. Pricing & Taxes

• All prices across the Site are listed in United States Dollars (USD, $) unless explicitly indicated otherwise.
• Applicable sales taxes are calculated automatically at checkout based on your delivery destination and local state tax laws.
• We make every effort to ensure accurate pricing; however, in the rare event of a typographical or technical pricing error, we reserve the right to correct the error or cancel the order. We will always contact you before charging any corrected amount.

5. Order Confirmation & Receipts

You will receive an automated order confirmation and itemized digital receipt via email immediately after placing your order. If you do not see this email within 15 minutes, please check your spam or promotions folder, or reach out to our support team.

6. Failed or Declined Payments

If a payment transaction fails or is declined by your issuing card provider, your order will not be processed or released for shipment until a valid payment method is provided. CollectraSale is not responsible for shipment delays caused by banking or card verification issues.

7. Billing Errors

If you believe you have been charged incorrectly or see an unexpected discrepancy on your statement, please contact us within 30 days of the charge date. We will investigate the issue immediately and issue an appropriate correction or refund.

8. Chargebacks & Disputes

We strongly encourage you to contact our customer support team directly before initiating a chargeback or dispute with your bank or card issuer — most billing questions, order cancellations, or refund inquiries can be resolved significantly faster through direct communication. Fraudulent or abusive chargeback filings may result in account suspension.

9. Currency & International Orders

All transactions on the Site are processed in USD. If your credit or debit card is issued in a different currency, your bank may apply foreign exchange conversion rates or cross-border transaction fees; these charges are outside our control.

10. Changes to These Terms

We may update these Billing Terms & Conditions from time to time. Any changes will become effective immediately once posted to this page.

11. Contact Us